At Hummingbird Haven Herbs, we are dedicated to bringing you exceptional quality products and service. Our return goods policy is outlined below.
- Within 30 days of invoice date, Hummingbird Haven Herbs will accept the return of any product on the basis of quality issues or shipping mistakes.
- Requests for product returns must be authorized in writing and receive approval from Hummingbird Haven Herbs before replacement merchandise or credit will be issued.
- In order to receive full credit, all returns must be in saleable condition and accompanied with a copy of the invoice.
- All freight and handling charges on returned goods are the responsibility of the customer.
To make sure your returns are processed quickly and accurately, please contact us at 518-882-9751 for instructions before shipping returns.